사용자 포럼 은 사용자가 소프트웨어와 커뮤니티 관련 도움말을 검색하고, 공지하고, 자원을 공유하고, 문제점을 토론하는 곳입니다.
AtoM 트위터 계정(@accesstomemory) 을 팔로우하세요. 최신 공지를 받아 보고, 다른 사용자와 커뮤니케이션할 수 있습니다.
Redmine 이슈 트래커
발견된 버그와 그것이 이미 보고되었는지 알고 싶습니까? 개발중에 현재 배포 상태를 보고 싶습니까? Issue tracker 여기를 확인하십시오.
지원을 요청하기 전
Before requesting support, please try to make use of the available online resources, where the answers to a large number of questions can already be found. The most important is the documentation. A great majority of questions asked in the AtoM User Forum are easily answered through simple searches of our documentation, or via the documentation index page. We are also working hard to improve our documentation, and currently it is changing on a daily basis, sometimes dramatically so. Please be sure to look around at the latest before requesting support.
Other places to check for information include the FAQ (note the FAQ is also undergoing an upgrade soon!), and of course, previous questions asked by users in our User Forum, which have been answered by Artefactual team members and/or knowledgeable community participants. We've answered a LOT of questions over the years, and the odds are good that someone has run into the same problem as you!
사용자 포럼에 게시
The AtoM User Forum is the best place to get interactive feedback from other AtoM users and developers. Artefactual, the lead developers of AtoM, moderates the user forum, and we try whenever possible to post responses to straight-forward user questions within 24 hours of their posting (during M-F business hours - we are in the Pacific time zone). This is a freely offered service we provide as we are able, and we hope to see more community users become active over time in answering each others' questions. When we think a particular query is beyond these free support parameters we will inform the user that it may be necessary to address it as paid, commercial support. Examples include questions that are too in-depth and time-consuming to investigate and answer or questions that involve unsupported tools or platforms. Please keep in mind that we have to prioritize our client assignments so that we can pay our bills and continue to provide free software and free community support.
If you are interested in commercial support from Artefactual, please see our website for the services we offer.
사용자 포럼 게시물에 포함할 상세 내용
당신의 사안의 성격에 따라, 여기에 당신에게 더 빨리 응답할 수 있게하고 세부적인 것을 정확하게 할 정보에 대한 몇가지 아이디어들이 있습니다: